An export contract dispute begins with a single, coherent chronology. The principal contract, specifications, orders, invoices, SWIFT confirmations, customs and transport documents, certificates, packing lists, inspection records, photographs, laboratory reports, and correspondence must be compared. For each shipment, the analysis identifies who was required to act, by what date, which document should evidence that act, and what actually occurred.
Identifying the correct entities and tracing the payments is especially important. A contract may be signed with one Ukrainian company, an invoice issued by a related entity, the payment received by another recipient, and the export declaration made in the manufacturer’s name. While performance is proceeding normally, these differences may appear technical. In a recovery claim, they determine the proper defendant, the legal basis for the payment, and the connection between a particular amount and a particular shipment.
Where there has been no delivery, the buyer must decide whether to preserve the contract or exit the transaction and pursue a monetary claim. Seeking delivery still makes commercial sense if the goods exist, can be described precisely, and remain capable of being transferred. If production cannot be verified, the deadline has lost its commercial value, or the seller has effectively refused to perform, the buyer should assess avoidance or termination of the contract and repayment of the advance. Under the CISG, avoidance may be available in the event of a fundamental breach and, in a non-delivery case, after the expiry of a properly fixed additional period for performance. Not every delay or remediable defect automatically brings the contract to an end.
Where the goods are non-conforming, the available options may include cure, replacement where permitted, a price reduction, damages, or avoidance of the contract where the necessary conditions are met. The appropriate remedy depends on whether the goods can be used, how quickly a replacement is required, whether the defect can be proved, and whether the notice requirements were met. A buyer that has already resold the goods without recording their condition does not automatically lose its claim, but gives the seller substantial evidential objections.
Damages do not encompass every commercial setback suffered by the buyer. The amount, causal connection, foreseeability of the loss under the applicable legal regime, and reasonable steps taken to mitigate it must be proved. The cost of a cover purchase, production downtime, claims by the buyer’s own customer, and additional logistics costs must be considered separately. An inflated calculation makes the dispute more expensive and complex without strengthening the principal claim.
A formal demand consolidates the buyer’s chosen position in a single document. It records the breach, shipment, amount, relevant documents, remedy sought, and deadline for compliance. A demand does not replace a notice of non-conformity required by the CISG or the contract, and it cannot create facts retrospectively. Its function is to remove ambiguity and show which next step will follow if no voluntary result is achieved.